OHARA INC.

Respecting Human Rights and Complying with Laws and Regulations

Through its business activities, the OHARA Group seeks to help build a society where all human rights are respected and everyone can play active roles with peace of mind. In line with our Human Rights Policy, we strive to respect the human rights of our suppliers, customers, employees, and all other stakeholders.

OHARA has established the “Guidelines of Conduct” in accordance with OHARA’s philosophy based on its corporate principles. A variety of in-house seminars are held in accordance with such Guidelines on a continuous basis in order to ensure that directors and all employees comply with laws and regulations and execute business activities with a high sense of ethics and in a fair and proper manner.

OHARA Group Human Rights Policy

The OHARA Group, recognizing that respect for human rights is a critical social responsibility for companies, conducts initiatives for respecting the human rights of all people associated with its business activities, with the aim of realizing the vision for the future and society laid out by its Corporate Message: “A secure and healthy life. A society that cultivates creativity and aspirations. Sustainable well-being of our planet.”

  • 1.(Respect for Human Rights)
  • The OHARA Group recognizes the potential for its business activities to affect human rights directly or indirectly and will respect the human rights of all stakeholders.
  • 2.(Scope of Application)
  • This Policy applies to all officers and employees of the OHARA Group. The OHARA Group will encourage its suppliers and other parties to also support this Policy and endeavor to respect human rights.
  • 3.(Respect for International Norms)
  • The OHARA Group respects the International Bill of Human Rights (the Universal Declaration of Human Rights and the International Covenants on Human Rights), the ILO Declaration on Fundamental Principles and Rights at Work, the Guiding Principles on Business and Human Rights, and other international norms concerning human rights.
  • 4.(Remedy and Relief)
  • If it is discovered that the OHARA Group has caused or encouraged adverse impacts to human rights, the OHARA Group will endeavor to remedy those impacts through the proper procedures.
  • 5.(Disclosure)
  • The OHARA Group will use its website and other channels to report on its initiatives for respecting human rights based on this Policy.
  • 6.(Dialogue with Stakeholders)
  • The OHARA Group will strive to engage stakeholders in dialogue and discussion concerning how it addresses human rights challenges.
  • 7.(Education)
  • The OHARA Group will continuously provide human rights education and training to deepen the understanding of its officers and employees regarding international norms on human rights and this Policy, to enable them to properly deal with human rights challenges.

Enacted on December 5, 2023

Recruitment Harassment Prevention Policy

Based on the OHARA Group Human Rights Policy, we are committed to respecting the human rights of all people involved in our business activities. In addition, our Code of Conduct clearly states that we do not tolerate any form of harassment.
In our recruitment activities, we prohibit all forms of discriminatory behavior, harassment, and inappropriate conduct, including sexual harassment, by our employees toward job applicants (including participants in company information sessions and prospective employees who have received job offers). We strive to ensure fair and equitable recruitment and selection processes.

Definition of Recruitment Harassment

We define recruitment harassment as unwelcome conduct or remarks directed toward job applicants that interfere with their job-seeking activities, have a serious adverse impact on their ability to demonstrate their capabilities, or otherwise create obstacles that cannot reasonably be overlooked in the recruitment process.
We prohibit all forms of recruitment harassment and will take appropriate and strict action against any individual found to have engaged in such conduct.

Conduct Constituting Recruitment Harassment

  • 1.Discriminatory remarks or behavior based on race, nationality, gender, age, origin, disability, or other personal characteristics.
  • 2.Intimidating behavior or remarks that deny or demean an individual’s character or dignity.
  • 3.Questions that excessively intrude into personal matters such as marriage, childbirth plans, or relationship status.
  • 4.Sexual remarks, advances, or other conduct that causes discomfort.
  • 5.Requests for private communication or meetings unrelated to the recruitment or selection process.
  • 6.Inappropriate contact through social networking services (SNS) or other online platforms.
  • 7.Any other conduct that undermines the dignity of job applicants.

Rules for Recruitment Activities

To prevent recruitment harassment, we have established the following rules:
①All communications with job applicants shall be conducted using company-approved email addresses and telephone lines.
②Interviews and meetings related to recruitment activities shall be conducted either at company offices or through company-designated online communication tools.

Our Initiatives

  • ・Ensuring awareness of fair recruitment and selection practices throughout the Company.
  • ・Providing harassment prevention training to employees involved in recruitment activities.
  • ・Establishing and properly operating consultation and reporting channels.
  • ・Promptly investigating and responding to reports and implementing corrective and preventive measures.
  • ・Protecting the personal information and privacy of job applicants.

Consultation Desk

Job applicants who experience harassment or inappropriate conduct by our employees during recruitment activities are encouraged to contact the consultation desk below. We will not subject job applicants to any adverse treatment on the grounds that they have sought consultation or made a report.
We will give full consideration to the privacy of job applicants and handle all matters appropriately and confidentially.

Consultation Desk: Manager, General Affairs Sec., General Affairs & Personnel Center
help-s@ohara-inc.co.jp

Customer Harassment Policy

Our mission is to pursue opportunities by developing new materials and forming alliances with diverse partners, contributing to the Elevation of lifestyles and cultures, Advancement of new frontiers, and Improvement of the global environment.
To fulfill this mission, we value relationships built on trust with all stakeholders, including our customers, business partners, and local communities. We sincerely engage with the opinions and requests we receive and strive to create new value through craftsmanship without compromise.
However, should any conduct constitute customer harassment, including demands or behavior from customers or other parties that exceed the bounds of what is considered socially acceptable and thereby impair the working environment of our employees and other personnel, we will respond firmly and appropriately in order to protect a healthy workplace environment.

Definition of Customer Harassment

We define customer harassment as conduct by customers and other parties (*1) that exceeds the scope of what is socially acceptable in light of the nature of the work performed by our employees and other personnel (including employees of contractors), as well as other circumstances, and that impairs the working environment of our employees and other personnel.

(*1) This includes business partners, individuals making inquiries regarding our business activities, local residents, and other persons who have a relationship with our business.

Conduct Constituting Customer Harassment

  • 1.Requests that lack a reasonable basis or are entirely unrelated to our products, services, or business activities
  • 2.Requests that substantially exceed the scope of services contemplated under contracts or other applicable arrangements
  • 3.Requests that are extremely difficult or impossible to accommodate
  • 4.Unjustified demands for damages
  • 5.Physical attacks, including assault or bodily injury
  • 6.Psychological attacks, including threats, disparagement, defamation, insults, abusive language, or demands for humiliating acts of apology
  • 7.Intimidating conduct
  • 8.Repeated or persistent conduct
  • 9.Conduct that restrains employees, including confinement, prolonged occupation of premises, or prolonged telephone calls

Response to Customer Harassment

Where conduct is determined to constitute customer harassment, we will respond firmly and appropriately as follows:

  • ・Employees handling interactions with customers and other parties shall promptly report such conduct to their managers, who will provide appropriate instructions. Where necessary, managers may assume responsibility for the response.
  • ・We will endeavor to respond with multiple personnel whenever practicable.
  • ・Depending on the circumstances, communications and interactions with customers and other parties may be recorded by audio or video means. Any personal information obtained will be handled appropriately.
  • ・Where repeated demands or similar conduct continue after sufficient explanations have been provided, we may discontinue further communication after a reasonable period of time.
  • ・Where conduct may constitute a criminal offense, including assault, bodily injury, or threats, we will take appropriate action in cooperation with the police, attorneys, and other relevant authorities.

Compliance Promotion System

We have established a system in which an Ethics and Compliance Subcommittee within the Internal Control Committee promotes Group-wide activities pertaining to ethics and compliance, and reports on important matters to the Board of Directors. Under this system, we have established the Guidelines of Conduct in line with OHARA’s philosophy based on its corporate principles, and in accordance with those guidelines we strive to foster a strong commitment to compliance to ensure that all employees not only comply with all laws and regulations, but also execute business activities with a high sense of ethics and in a fair and proper manner.

Efforts to Reinforce Ethics and Compliance

Based on fundamental philosophy on corporate ethics and the Guidelines of Conduct, OHARA has stipulated the Codes of Conduct: Guidelines, which specify major points of laws and regulations, response policies, and matters of caution to be complied with in conducting business activities. In addition, we use the RBA Code of Conduct* as a reference together with stakeholders in our supply chain. To ensure that business activities are conducted in line with these codes, we regularly hold compliance seminars and providing educational activities for all employees using the intranet.

*RBA Code of Conduct: Responsible Business Alliance Code of Conduct. Standards to ensure that the working environment in the supply chain is safe, and that business is conducted responsibly, ethically, and with respect for human rights and the environment.

Internal Reporting System (Helpline)

We have established an internal reporting system (Helpline) to support early detection and proper handling of actual or suspected violations of laws, regulations, the Codes of Conduct: Guidelines, the RBA Code of Conduct, rules of employment, and other guidelines, and to provide a mechanism of remedy and relief regarding abuse of power, sexual harassment, and other human rights violations. This system is rigorously operated in accordance with the Regulations on Ethics and Compliance Management and the Internal Reporting (Helpline) Operation Guidelines in order to preserve the privacy of informers and protect them from disadvantageous treatment.

内部通報(ヘルプライン)体系図 ①通報→②受理→③通報内容の報告→④随時報告→⑤調査実施・記録→⑥是正措置の検討→⑦是正措置の実施→⑧是正措置の結果確認→⑨窓口への報告→⑩通報者への通知

Corporate Ethics Helpline

OHARA INC. has established a Corporate Ethics Helpline to receive reports and consultations from external stakeholders in order to ensure compliance with laws and regulations and uphold corporate ethics. If you become aware of any misconduct, violations of laws and regulations, or similar matters by officers or employees of OHARA INC. or its group companies, please contact the Helpline using the contact information below. All reports and consultations will be handled appropriately.

(Reports and Consultations)

  • ○This Helpline accepts reports and consultations from external parties involved in the business activities of the OHARA Group,
       including business partners, subcontractors, and service providers.
  • ○The Helpline is intended for matters relating to the Company’s compliance.
  • ○Reports may be made anonymously. However, in such cases, it may not be possible to conduct sufficient fact-finding or investigation,
       and the results of corrective actions or other measures may not be reported.
  • ○No disadvantageous treatment will be imposed on any person for making a report or cooperating with an investigation.
  • ○Report details and information concerning reporters will be managed appropriately in accordance with applicable laws and
       regulations and internal rules.
  • ○Reports that are inconsistent with the purpose of this system may not be accepted.
  • ○The submission of personal information from outside Japan must comply with applicable laws and regulations.

(Reporting and Consultation Desk)

OHARA INC. Corporate Ethics Helpline Desk

E-mail: help-j@ohara-inc.co.jp

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